Platinum

Platinum

$55.00 / month

MISSION CRITICAL SUPPORT

We have brought together experts from over 400 industries to support you and your clients.

The Knowledge base covers issues we have managed since 2000, and should have the answers you need.

SKU: FS00020 Category:

Description

FULL SERVICES – BUSINESS SUPPORT

When things need to be working and down-time is unacceptable you need this service.

 

We can take care of many of your immediate issues. Troubles with connections, hardware and applications.

With this package you will receive the following services via our Chat and Email access.

  • 24/7 – 365 availability
  • Access to the Tech-desk
  • Level 5 down team support
  • Product warranty management
  • Asset Management
  • Application Team and On-line assistance
  • Travel team support
  • Product knowledge support
  • We will provide a solution or access to a solution provider

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